Support
Help with Back to Basics.
The timer
Start a focus period, then rest begins automatically when it ends. After every fourth focus, you get a long rest instead of a short one. Start the next focus when you are ready. Pause, resume and stop are on the timer screen.
Adjust your durations
Open Settings to change focus, rest and long rest from 1 to 180 minutes. Saved changes apply to the next focus and its paired rest; they do not change your current timer.
Completion alerts
Enable completion alerts in the app and allow notifications in system Settings. Alerts follow your notification, sound and Focus settings. Without permission, the timer still works. Android battery restrictions and exact-alarm settings may delay background alerts.
The free web timer
The web timer works offline after its first successful load. Keep the browser open for timing. If the browser is suspended or closed, timely background alerts are not guaranteed. Clear this site’s browser data to remove its saved timer and preferences.
Purchases and availability
The native apps are being prepared for release, with one upfront payment and no subscription. Downloads and purchases go through the relevant store and may require an internet connection. Apple and Google purchases are separate. Contact the store where you bought the app about billing or refunds.
Contact
Email [email protected]. Include your device, operating-system version and what happened. Please avoid sending passwords or other sensitive information. We receive only what you choose to send; the app does not send diagnostic reports automatically.